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Re: Solman ITSM Service Desk and CHARM questions

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Hi Pawan ,

 

Good to see you have resolved few of the issues .

 

5. Now I got your issue . In "Copy Control Mapping" SPRO Node , mark inactive for Ibase column ie. Ibase will not be copied over from CR to Change Document . Then try it .

 

6. You want to hide 2 fields in the "Details" assignment block - is my understanding correct ? Hiding any UI fields can be done through UI configuration.

 

Regards,

Shaswat


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